How do I set up Authorized Computers?
Set Employee Account
- Go to Company > Management > Employees / Users.
- Click Access subtab.
- Change Access Rights to Authorized Computers.
Add Encryption Cookie
- Go to Company > Company Settings > Company Information.
- Under Machine Security click Toggle Status to Restricted users allowed.
- Repeat this step for any other computers needed.
Notes
- To set up Authorized Computers for users, you will need to be logged in with an account that has Administrative rights.
- This feature is useful if you would like employees to be only access ServiceMonster at work and not at home.
- Selecting Authorized Computers will also allow mobile access, even without the mobile device being configured.
- Once the security cookie is saved to the computer, clearing cookies in the internet browser will remove the security cookie and it will need to be added again.
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