Sophisticated Scheduling
for Smart Business
Software that makes scheduling easy, with professional tools to maximize your time.
Quickly schedule appointments, estimates, and drop-offs from the schedule view.

This is mission control for service businesses.

Intuitive route management makes it easy to manage multiple trucks and teams; you can filter the schedule by route, or create custom groups to organize jobs any way you would like. ServiceMonster is designed to help service businesses of any size stay on task and on schedule.

Manage teams of any size.

Automate customer reminders or create completely custom emails and text messages. Customer contact information is imbedded in every work order, so it is easy for technicians to communicate directly with the client.

Communicate with clients.

Experience the ServiceMonster advantage,
Free for 14 days
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View and manage your entire schedule from the ServiceMonster mobile app, and keep team members informed using technician mode. Easily assign team members to routes and get real time updates between desktop and mobile. Have technicians check-in at the job site to track their time in the field.

A pocket sized scheduling powerhouse.

Tools that make your business more responsive.
Appointments created on the order page will automatically add to your on-deck list, so you can see the entire calendar when scheduling them. Use the waiting list to hold urgent and emergency appointments so you can easily reschedule them if you have earlier availability.
Gain insights at a glance from the dashboard.
Use the schedule dashboard to gain insight into your scheduling performance and monitor key performance indicators for your business.

What our customers are saying

Aquamist Carpet Care
We are an independently owned company based in British Columbia, Canada. We have been using Service Monster for a few years now, and we love it! The program is so user friendly, and if we have any tech issues, it is fixed within an hour or two! Service Monster was recommended to us by someone in the same industry as we are, and we cannot believe the difference it has made to our business. Thank you so much!
PNW ProWash
Looking for a CRM for your service business? Look no further, you cannot find another CRM with all the deep reporting and dispatching features for less than what ServiceMonster charges! Every other CRM has way less features for almost double the price. Oh did I mention the support? The support is absolutely amazing!
Allkleen
I absolutely love Service Monster. Their software is instrumental in our tracking both our clients and our service items. We love the integrated postcard campaigns that we opt in to have them do. We customize them, and then make sure the client gets them at 3, 6, 9 months etc. Service Monster is a great platform for a carpet cleaning company service software. Thanks!!
General Maintenance Inc.
More features than I can possibly use (yet). It's good to know that I will never need to "upgrade" to more powerful software, since these guys already have it all! However, ServiceMonster is more than just great software. It's a great company that offers fantastic support and leadership that is extremely active in the service industry community.
Grout Kleen
Just started using SM a month ago. I was a long time, stubborn Quickbooks user and thought QBO had everything my business needed. Man was I wrong!! Finally gave SM a shot and blown away. Wish I started using it 12 years ago when I started my business. Great software and EXCELLENT support! Joe IS the most hands-on supporter of his software I have ever seen!

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Why ServiceMonster

Top-rated features built for your business.

Save time scheduling appointments

From single owner-operators to regional fleets, ServiceMonster provides simplicity and control over your technicians and your schedule.

Finish jobs & get paid faster

ServiceMonster lets you know what steps to take before, during, and after a job. Collect customer signatures & apply payments from your phone.

Grow your business

The power of your data in your hands. With our in-depth reporting & KPI dashboards, you always know what's going on in your business.