You’ve just signed up for ServiceMonster WebForms, and you chose one of the options with a Lead Source. The form will ask your prospects and Read more
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Everything you need to know about ServiceMonster.
Everything you need to know about ServiceMonster.
You’ve just signed up for ServiceMonster WebForms, and you chose one of the options with a Lead Source. The form will ask your prospects and Read more
You’ve enabled WebForms, you’re excited to have customers interacting directly with your website, but you need to know where to find all of that information Read more
So you’ve heard the buzz: ServiceMonster has released WebForms, a new Marketplace app where you can integrate your website with your ServiceMonster account, and have your Read more
When you click on your Orders tab, you may notice that it looks a little different than before; this is because you now have a Next Scheduled Read more
It’s your busy season: the phones are ringing steadily, the techs have jobs lined up back-to-back, and your days are filled with customer followup calls, Read more
It’s an unfortunate fact of business, but it’s true: sometimes, techs move on. When you find a great technician, you hope they stay with your Read more
If you’ve created a New Account recently, you’ve probably noticed that the General Info section is looking a little different than before…..but with great reason! Read more
In ServiceMonster, one Order can have multiple Jobs tied to it. This is useful for several different scenarios: Multiple day Jobs Drop offs and pickups Read more
ServiceMonster records your activity in an Audit Trail. You can find them throughout and are useful if you need to check when something was changed or Read more
Using Email Templates can be useful to convey a consistent message to your customers. There are several different places where you can send emails to your Read more