Field Service Software
Field Service Management Software
Grow your field service business with the power of intelligence.
ServiceMonster gives you advanced scheduling, customer tracking, and the power to leverage your business data to make better decisions.
- Customer Management
- Automated Direct Marketing
- Desktop & Mobile Scheduling
- Order Management
- Accounts Receivable
- Payment Processing
- Custom Data Reporting
- Free Live Support & Training
- Free Upgrades
It took major league baseball over a century to realize that the key to winning is playing by the numbers. How long will you wait?
Control Your Schedule Anywhere
Experience the ultimate in fluid, real-time scheduling. Your entire schedule is synced automatically between your mobile devices and office computer, eliminating the need to run manual updates or make changes yourself. Easily configure multiple vans, trucks, and techs from one master schedule, so you can keep up with the needs of your customers and never miss a job opportunity. Whether you’re an electrician, a pipefitter, or a mobile cleaning service, ServiceMonster keeps you on track!
Track Your Clients
The simple truth behind building relationships is that the more information you record about your clients, the better your customer service will be. ServiceMonster lets you note every detail, giving you the power to provide an unparalleled level of service to your clients. While your competitor struggles to remember a client’s name, you (and your employees) will remember their pet’s name, their favorite sports team, and any other details you choose to record. Pull up your client’s account on the job site, track multiple addresses, and categorize them however works best for your company. Don’t just be any old service provider to your customers: be their PREFERRED service provider!
Automate & Track Your Marketing
ServiceMonster is the only field service management platform that will print and ship your thank-you cards. Professionals who use our FillMySchedule direct mail marketing program enjoy an average 800% return on the money they spend on cards. With ServiceMonster you can easily track your expenses and ROI with detailed reports that show you how your marketing is performing. This way, you can be sure that the money you spend is actually working to grow your business.
When shopping for online software, READ THE FINE PRINT! Some companies may reserve the right to use your client list for their own purposes. We will never do this, because we believe the bond between you and your clients is sacred. Serious professionals trust ServiceMonster with their data, and protecting our users’ business data is our number one priority. All accounts use SSL encryption employed by governments and banks, and our servers have multiple fail-safe backups for extra insurance. When you are a ServiceMonster user, you may also choose to display the Data Security Badge on your website to let your clients know how much you value their privacy.
Enterprise-Level Live Support
ServiceMonster is backed up by a dedicated team of enthusiastic folks who care about the success of your business. We are always happy to answer your questions and identify new ways that ServiceMonster can help grow your business. Try us out via the demo button below and see for yourself!
*Or keep reading to learn more about our other software features geared toward glass cleaners!
FillMySchedule is ServiceMonster’s direct-mail marketing program for field service businesses.
The concept is simple: let us help you keep in touch with your current clients so you can focus on getting new ones!
When you have completed a job and received payment for your work, ServiceMonster can automatically send a thank-you card via direct mail to your client. This card will contain a custom message and signature, as well as any other messaging you would like to include. In the same way, we can send follow-up reminder cards at intervals of your choosing: depending on what services you offer, we recommend sending a card every three months for best results. We have a variety of card designs to choose from, and on average our clients earn an 800% return on investment for the money they spend on cards. If you are interested, one of our reps will be happy to discuss how FillMySchedule can work for your field service business. Call today for a free consultation!
Full List of Features:
Google Calendar Sync
Alerts for special customers
Balance due and aging
Commercial vs. Residential
Custom profile fields
Estimate, order & invoice history
Export to Quickbooks™
“Tech Mode” mobile view
Lead source marketing tracking
Multiple account types
Multiple site locations
Notes and activity records
Quick search features
Recurring jobs and orders
Tax rates and tax exempt status
Access via phone & tablet