ServiceMonster Tip: Door Hangers WORK!

Alright. We know you’ve heard it before, but door hangers do actually work. In a world of digital communication and social media marketing, sometimes taking a more “old school” approach can prove very effective. We’re not saying you should stop your digital marketing by any means. Keep that going strong! However, supplementing the digital with …

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Tips N Chat Throwback #22: “The Elements of a Successful Business”

The Elements of a Successful Business Lewis Migliore of Magic Steam Cleaning in Rochester, New York has been a part of the cleaning industry since 1973. He is currently a Regional Supervisor for IICUC, a Regional Coordinator for SCT and a member of Ed York’s Consultant Sales Team. Magic Steam Carpet Cleaning, Inc., owned by …

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Tips N Chat Throwback #21: “Bait and Switch Firm Fined $30,000”

This week’s featured Tips N Chat Throwback post is from the July-August 1981 issue of Tips N Chat. Remember to check back every Thursday for a new throwback post! A Phoenix, Arizona firm advertised their carpet cleaning special of $11.95 prior to doing the job. The firm would then make disparaging comments about the special …

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The ServiceMonster Show (September 28th, 2018): Facebook Chatbots, Hashtag Spam, and New Training Videos!

THIS WEEK IN SOCIAL MEDIA Should you be using Facebook’s chatbots? https://www.socialmediatoday.com/news… Is this the end of hashtag spam!? https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER New Training videos! Looking for more amazing support members! SERVICEMONSTER PRODUCT UPDATES If there are any features you found missing from our last release, find out why they’re coming in the next one!

Tips N Chat Throwback #13: Wearing a Black Hat Isn’t Fun

This week’s featured Tips N Chat Throwback post is an Ed Sez article all about Ed York’s position in the carpet cleaning industry. It was featured in the March/April 1980 issue of Tips N Chat, the “magazine published for the benefit and enjoyment of on-location cleaning technicians”. Remember to check back every Thursday for a new …

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The ServiceMonster Show (September 21st, 2018): AR for Business, Instagram Stories, and a New Update!

THIS WEEK IN SOCIAL MEDIA Pinterest is opening up API access: https://www.socialmediatoday.com/news… Could augmented reality help your customers see how badly they need their carpets cleaned? https://www.socialmediatoday.com/news… It’s time to use Instagram stories for your business! https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER Our new phone system from Five9 is in place! We’re looking for a new support agent! And …

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ServiceMonster 6.2.9.32 Release Notes

Read on to learn more about new features, enhancements and changes included in the latest ServiceMonster release. Date of release: September 20, 2018 For information on previous releases, please visit the release notes archive. New to ServiceMonster? Try it now! Features (2091) Service Item Images. Added the ability to attach service item images to emails. (2432) Copy Site …

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Tips N Chat Throwback #12: “Recession Blues”

This week’s featured Tips N Chat Throwback post is a guest editorial written by Michael Thompson regarding economic issues and how carpet cleaners are affected. It was featured in the January/February 1983 issue of Tips N Chat, the “magazine published for the benefit and enjoyment of on-location carpet cleaners”. Remember to check back every Thursday for a …

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