Feature Update: Quick Add

We recently updated ServiceMonster to version 6.3.2, and within that update is a new version of the Quick Add feature. In an effort to help out any of our users who have questions about the new Quick Add, our onboarding specialist, Adam, put together a “quick” video (see what we did there?) giving an overview. …

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ServiceMonster 6.3.2 Release Notes

Read on to learn more about new features, enhancements, and changes included in the latest ServiceMonster release. Date of release: January 9, 2019 For information on previous releases, please visit the release notes archive. New to ServiceMonster? Try it now! New Features Overview Employee View – Update the View to include Users. You can now view user access …

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ServiceMonster Tip: Door Hangers WORK!

Alright. We know you’ve heard it before, but door hangers do actually work. In a world of digital communication and social media marketing, sometimes taking a more “old school” approach can prove very effective. We’re not saying you should stop your digital marketing by any means. Keep that going strong! However, supplementing the digital with …

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Tips N Chat Throwback #22: “The Elements of a Successful Business”

The Elements of a Successful Business Lewis Migliore of Magic Steam Cleaning in Rochester, New York has been a part of the cleaning industry since 1973. He is currently a Regional Supervisor for IICUC, a Regional Coordinator for SCT and a member of Ed York’s Consultant Sales Team. Magic Steam Carpet Cleaning, Inc., owned by …

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Tips N Chat Throwback #21: “Bait and Switch Firm Fined $30,000”

This week’s featured Tips N Chat Throwback post is from the July-August 1981 issue of Tips N Chat. Remember to check back every Thursday for a new throwback post! A Phoenix, Arizona firm advertised their carpet cleaning special of $11.95 prior to doing the job. The firm would then make disparaging comments about the special …

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The ServiceMonster Show (September 28th, 2018): Facebook Chatbots, Hashtag Spam, and New Training Videos!

THIS WEEK IN SOCIAL MEDIA Should you be using Facebook’s chatbots? https://www.socialmediatoday.com/news… Is this the end of hashtag spam!? https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER New Training videos! Looking for more amazing support members! SERVICEMONSTER PRODUCT UPDATES If there are any features you found missing from our last release, find out why they’re coming in the next one!