Social Media

Window Cleaning Spotlight: Dealing with a Difficult Customer

Sometimes customers can be pretty terrible to deal with. Sure, you’re probably used to the occasional person who rudely accuses you of charging too much, or the unreliable customer who cancels last minute with no explanation. That’s just part of running a business, especially in the service industry. However, sometimes a customer can take it …

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ServiceMonster Tip: Door Hangers WORK!

Alright. We know you’ve heard it before, but door hangers do actually work. In a world of digital communication and social media marketing, sometimes taking a more “old school” approach can prove very effective. We’re not saying you should stop your digital marketing by any means. Keep that going strong! However, supplementing the digital with …

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The ServiceMonster Show (September 28th, 2018): Facebook Chatbots, Hashtag Spam, and New Training Videos!

THIS WEEK IN SOCIAL MEDIA Should you be using Facebook’s chatbots? https://www.socialmediatoday.com/news… Is this the end of hashtag spam!? https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER New Training videos! Looking for more amazing support members! SERVICEMONSTER PRODUCT UPDATES If there are any features you found missing from our last release, find out why they’re coming in the next one!

The ServiceMonster Show (September 21st, 2018): AR for Business, Instagram Stories, and a New Update!

THIS WEEK IN SOCIAL MEDIA Pinterest is opening up API access: https://www.socialmediatoday.com/news… Could augmented reality help your customers see how badly they need their carpets cleaned? https://www.socialmediatoday.com/news… It’s time to use Instagram stories for your business! https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER Our new phone system from Five9 is in place! We’re looking for a new support agent! And …

The ServiceMonster Show (September 21st, 2018): AR for Business, Instagram Stories, and a New Update! Read More »

The ServiceMonster Show (September 14th, 2018): Website Leads, Hurricane Florence, and a Big Update Soon!

THIS WEEK IN SOCIAL MEDIA Getting more genuine leads for your website: https://www.socialmediatoday.com/news… We are thinking of all of you affected by Hurricane Florence: https://www.forbes.com/sites/marshall… THIS WEEK IN SERVICEMONSTER Congrats to Jim for winning a free 6-month subscription! A new update is coming soon! SERVICEMONSTER PRODUCT UPDATES Nothing new this week!

The ServiceMonster Show (September 7th, 2018): Shopping on Instagram, Hiring with LinkedIn, and New Phone Systems!

THIS WEEK IN SOCIAL MEDIA Instagram is creating is own app for online shopping: https://www.socialmediatoday.com/news… LinkedIn has even more tools for hiring: https://www.socialmediatoday.com/news… Speaking of LinkedIn, here’s our video on finding leads on LinkedIn: https://www.youtube.com/watch?v=G1G7p… THIS WEEK IN SERVICEMONSTER We’re upgrading our phone system to Five9! Find out why this is a good thing for us, …

The ServiceMonster Show (September 7th, 2018): Shopping on Instagram, Hiring with LinkedIn, and New Phone Systems! Read More »

Using Instagram for Your Service Business

Instagram: Beautiful nature photos, your friend’s dog, and… oh wait, what’s that? A super clean before-and-after picture of a freshly cleaned carpet? Or how about that super satisfying pressure washing video showing a sidewalk being cleaned? Your service business, whether it fits into either of those two industries or not, is a potential goldmine of …

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The ServiceMonster Show (August 31st, 2018): Instagram Verification, Website Tips, and The Experience!

THIS WEEK IN SOCIAL MEDIA New restoration industry icon award announced! https://cleanfax.com/news/cleaning-re… Why people may not like your website: https://www.socialmediatoday.com/news… You can now apply to be verified on Instagram! https://news.sky.com/story/instagram-… THIS WEEK IN SERVICEMONSTER The Experience is coming up! SERVICEMONSTER PRODUCT UPDATES Nothing new this week!

The ServiceMonster Show (August 24, 2018): Facebook videos, Getting Started with Pinterest, and New Training Videos!

THIS WEEK IN SOCIAL MEDIA Facebook wants to help you make videos: https://www.socialmediatoday.com/news… Need help adding those video to your social stats? https://www.socialmediatoday.com/news… How to start using Pinterest: https://www.socialmediatoday.com/news… Take a note from Keith: https://www.youtube.com/watch?v=LFpjo… THIS WEEK IN SERVICEMONSTER Stephanie has two new training videos! We’re still looking for rock stars! SERVICEMONSTER PRODUCT UPDATES 6.2.9 is here!