ServiceMonster News

State-by-State Cleaning Industry Statistics: Average Invoice Growth Rate for 2017-2018

State-by-State Cleaning Industry Statistics: Average Invoice Growth Rate for 2017-2018 Here at ServiceMonster, we’re all about the numbers. We believe that knowing and truly understanding the numbers of your business will improve your day-to-day operations and, ultimately, help you grow. In 2018, our users processed over $500 million in invoices! However, we wanted to break down the numbers …

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What’s the BEST and WORST Business Decision You’ve Made?

Regardless of how long you’ve been in business, you’ve had to make your fair share of big decisions. Some probably resulted in huge successes, and others may have set you back quite a bit. Earlier this week, ServiceMonster CEO Joe Kowalski took to Facebook seeking answers to two questions: “What’s the BEST business decision you …

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New FillMySchedule Card Series: The Mark Henry Collection

That’s right, we have FOUR NEW FillMySchedule cards available now! The Mark Henry Collection was designed in-house with a unique illustrative style that will be effective for any industry. We’re always striving to improve what we offer our clients, and increasing the FMS card options is a big part of that. Be on the lookout …

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Introducing… The ServiceMonster Podcast

As we’re approaching the end of the first quarter of 2019, all of us here at ServiceMonster are extremely excited to introduce our latest content offering: The ServiceMonster Podcast! Building on the past success of The ServiceMonster Show and #AskServiceMonster, we’ve taken a new approach focused on podcast-first audio recording, followed by a full video …

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The ServiceMonster Show (September 28th, 2018): Facebook Chatbots, Hashtag Spam, and New Training Videos!

THIS WEEK IN SOCIAL MEDIA Should you be using Facebook’s chatbots? https://www.socialmediatoday.com/news… Is this the end of hashtag spam!? https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER New Training videos! Looking for more amazing support members! SERVICEMONSTER PRODUCT UPDATES If there are any features you found missing from our last release, find out why they’re coming in the next one!

The ServiceMonster Show (September 21st, 2018): AR for Business, Instagram Stories, and a New Update!

THIS WEEK IN SOCIAL MEDIA Pinterest is opening up API access: https://www.socialmediatoday.com/news… Could augmented reality help your customers see how badly they need their carpets cleaned? https://www.socialmediatoday.com/news… It’s time to use Instagram stories for your business! https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER Our new phone system from Five9 is in place! We’re looking for a new support agent! And …

The ServiceMonster Show (September 21st, 2018): AR for Business, Instagram Stories, and a New Update! Read More »

The ServiceMonster Show (September 14th, 2018): Website Leads, Hurricane Florence, and a Big Update Soon!

THIS WEEK IN SOCIAL MEDIA Getting more genuine leads for your website: https://www.socialmediatoday.com/news… We are thinking of all of you affected by Hurricane Florence: https://www.forbes.com/sites/marshall… THIS WEEK IN SERVICEMONSTER Congrats to Jim for winning a free 6-month subscription! A new update is coming soon! SERVICEMONSTER PRODUCT UPDATES Nothing new this week!

The ServiceMonster Show (September 7th, 2018): Shopping on Instagram, Hiring with LinkedIn, and New Phone Systems!

THIS WEEK IN SOCIAL MEDIA Instagram is creating is own app for online shopping: https://www.socialmediatoday.com/news… LinkedIn has even more tools for hiring: https://www.socialmediatoday.com/news… Speaking of LinkedIn, here’s our video on finding leads on LinkedIn: https://www.youtube.com/watch?v=G1G7p… THIS WEEK IN SERVICEMONSTER We’re upgrading our phone system to Five9! Find out why this is a good thing for us, …

The ServiceMonster Show (September 7th, 2018): Shopping on Instagram, Hiring with LinkedIn, and New Phone Systems! Read More »

The ServiceMonster Show (August 31st, 2018): Instagram Verification, Website Tips, and The Experience!

THIS WEEK IN SOCIAL MEDIA New restoration industry icon award announced! https://cleanfax.com/news/cleaning-re… Why people may not like your website: https://www.socialmediatoday.com/news… You can now apply to be verified on Instagram! https://news.sky.com/story/instagram-… THIS WEEK IN SERVICEMONSTER The Experience is coming up! SERVICEMONSTER PRODUCT UPDATES Nothing new this week!

The ServiceMonster Show (August 24, 2018): Facebook videos, Getting Started with Pinterest, and New Training Videos!

THIS WEEK IN SOCIAL MEDIA Facebook wants to help you make videos: https://www.socialmediatoday.com/news… Need help adding those video to your social stats? https://www.socialmediatoday.com/news… How to start using Pinterest: https://www.socialmediatoday.com/news… Take a note from Keith: https://www.youtube.com/watch?v=LFpjo… THIS WEEK IN SERVICEMONSTER Stephanie has two new training videos! We’re still looking for rock stars! SERVICEMONSTER PRODUCT UPDATES 6.2.9 is here!