Featured Articles

Window Cleaning Spotlight: Dealing with a Difficult Customer

Sometimes customers can be pretty terrible to deal with. Sure, you’re probably used to the occasional person who rudely accuses you of charging too much, or the unreliable customer who cancels last minute with no explanation. That’s just part of running a business, especially in the service industry. However, sometimes a customer can take it …

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Tips N Chat Throwback #10: Does It Pay to Advertise Your Business Image?

This week’s featured Tips N Chat Throwback post is an article written by Cathey Manning about the benefits of advertising your business image. It was featured in the January 1978 issue of Tips N Chat, the “magazine published for the benefit and enjoyment of on-location carpet cleaners”. Remember to check back every Thursday for a new …

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Using Instagram for Your Service Business

Instagram: Beautiful nature photos, your friend’s dog, and… oh wait, what’s that? A super clean before-and-after picture of a freshly cleaned carpet? Or how about that super satisfying pressure washing video showing a sidewalk being cleaned? Your service business, whether it fits into either of those two industries or not, is a potential goldmine of …

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Recap: ServiceMonster Business Symposium 2018

Our first business symposium was a massive success! Bringing together like-minded entrepreneurs and business owners from various service industries, the symposium provided an open and honest platform for sharing issues and helping each other grow. Relationships were formed, much was learned, and we all had fun! We know that many of our customers were unable …

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Tips N Chat Throwback #8: Advertising… Keep It Clean

This week’s featured Tips N Chat Throwback post is an open letter to all carpet cleaners regarding advertising practices. This ran in the First Quarter 1977 issue of Tips N Chat, the “magazine published for the benefit and enjoyment of on-location carpet cleaners”. Remember to check back every Thursday for a new throwback post! OPEN LETTER …

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The ServiceMonster Show (August 17, 2018): Google 1, Target Audiences, and SM Updates!

THIS WEEK IN SOCIAL MEDIA Google Introduces ‘Google 1’: https://techcrunch.com/2018/08/15/goo… Having trouble connecting with your target audience? https://socialmediaweek.org/blog/2018… And new tools for Instagram: https://www.socialmediatoday.com/news… THIS WEEK IN SERVICEMONSTER The ServiceMonster Symposium was a success! Super Agents are full! Again! SERVICEMONSTER PRODUCT UPDATES Technician 1.1.1 6.2.9 is coming soon

Tips N Chat Throwback #6: “Unusual Advertising His Specialty”

This week’s featured Tips N Chat Throwback post highlights a carpet cleaner named Dave Nofs and his unusual methods of advertising his business. This article was written by Megan H. Wagner in the March/April 1979 issue of Tips N Chat, the “magazine published for the benefit and enjoyment of on-location carpet cleaners”. Remember to check back every …

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