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Pottery Barn rugs to run from…
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Lisa W: The Rug Chick
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I like Pottery Barn. They have some cool household items and furnishings, some of which are good quality at a good price. Their rug department however, is a different story… and in the rug cleaning world the term “POTTERY BARN RUG” is becoming synonymous with “PROBLEM RUGS.” First of all, Pottery Barn does carry some VERY [...]
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101 Ways to Advertise, Promote and Sell a Carpet C...
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Kleen Kuip Blog
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101 Ways to Advertise, Promote and Sell a Carpet Cleaning Service is intended to be used as a guide to help in your efforts to establish a comprehensive and coordinated marketing plan for your specific business and has been directed toward specifically promoting carpet cleaning and related services. This “guide” provides over 100 ways and [...]
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Learn to Restore, Repair, Polish Terrazzo, Marble ...
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Kleen Kuip Blog
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CENTAUR Floor Machines Ltd 103 Denison St Markham ON Canada L3R 1B5 tel:905-475-5640 Email: info@centaurmachines.com Invites you to learn how to Restore, Repair, Polish Terrazzo, Marble & Granite floors. Hands-on training for: Jan-San dealers to gain knowledge about marble & terrazzo floor maintenance (and concrete) Carpet cleaners & Janitors who wish to get more work [...]
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Carpets make a comeback
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Kleen Kuip Blog
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Take that hardwood: Carpets make rooms feel warmer and reduce noise, say designers…Go for rich colours, bold patterns and luxurious textures. After years of being ripped out and kicked to the curb, carpet is making a comeback. And not just the neutral-toned carpets of recent years, but ones that are boldly coloured or patterned. The [...]
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Top 5 Social Media Strategies for Small Businesses
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ServiceMonster Blog
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1. Provide Useful Content Whether you’re networking on Facebook, LinkedIn, Twitter or Google+, the best way to get people interested in your business is to provide content that is useful to THEM. Promote events, news and tips that are relevant to your industry. In other words, only write posts that you’d want to read! 2. [...]
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How to Make a Marketing Plan
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ServiceMonster Blog
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The Executive’s Guide to Carpet Cleaning Part III: Branding Branding, Part III: Creating a Marketing Plan Creating a Marketing Plan In order to design a marketing strategy that you can feel confident in, you must understand your demographic. How many potential customers are in your service area? When it comes to the services you offer, [...]
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Is Best Buy dying?
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Jon-Don's SFS
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Best Buy should be King of the retail electronics world. So what went wrong? What lessons can a small business learn from the mistakes of Best Buy?
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Introducing the Mold Removal Specialist (MRS) Exam
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ICS News
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RestorationLocal.com and The Clean Trust (formerly the Institute for
Inspection, Cleaning, and Restoration Certification) announce the addition of a
new certification exam for service providers in the mold removal and
remediation industry.
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The Secret to Keeping Those New Year’s Resolutions
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ServiceMonster Blog
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ServiceMonster Journal: The Secret to Keeping Those New Year’s Resolutions As we walk into 2012, we all have resolutions—to spend more time with our families, cut down on stress, get more organized or maybe just eat fewer doughnuts. However, though we may yearn to change, bad habits and unproductive patterns can have a strong hold [...]
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Facebook Fan of the Week: American Facility Servic...
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ServiceMonster Blog
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Facebook Fan of the Week: American Facility Services (AFS) American Facility Services (AFS), an Orlando-based company, provides custom-designed facility maintenance services for commercial property managers and owners throughout Florida. Taking your concerns into account, AFS formulates a maintenance solution based on your needs. AFS provides a complete range of commercial building services so that their clients have the [...]
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Get ahead of your competition!
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Kleen Kuip Blog
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Many carpet cleaners when challenged with a paint stain on carpet use incorrect removal products and make the stain worse or unable to remove or mess things up really badly. Paint spills can be oil or water (latex) based. You should know which type of paint before attempting removal. Technology has now made it very [...]
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How do YOU clean baseboards?
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Kleen Kuip Blog
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Rabbit-3 two speed (200-300rpm) multi-tasking floor Machine The benefits are: Spray buff vinyl floors Cleans Carpet Cleans BASEBOARDS Cleans Grout Handle is removable so it will fit into a small car It has a built-in Splash guard With an extra 40lb weight it will strip floors third of the time With extra 2 x 40lb [...]
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Before & After: Cleaning Pics of the Week
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ServiceMonster Blog
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Before & After: Cleaning Pics of the Week There’s nothing more satisfying than turning a mess into a success, and we know that our friends in the cleaning industry perform small miracles every day. That’s why ServiceMonster is proud to introduce a new feature, “Before & After Cleaning Pics of the Week.” We want to document and [...]
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101 Ways to Advertise, Promote and Sell a Carpet C...
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Kleen Kuip Blog
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Tracking calls: Never give up on an estimate or proposal that you’ve given without calling the customer back and asking for the job again or asking why she did not use your company. You will book many jobs that you wouldn’t have otherwise and will find out valuable information from those who don’t use your [...]
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Rug Topics for CFI Members.
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Lisa W: The Rug Chick
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I just had the privilege of speaking to a group of CFI members up in the Inland Empire. (That is the Carpet & Fabricare Institute, which is a professional trade association that covers cleaning and restoration professionals throughout California, Nevada, and Arizona.) The topic was… I know you’re shocked… RUGS! =) After several hours of [...]
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ServiceMonster Mobile 2.0–Free Trial!
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ServiceMonster Blog
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Curious about ServiceMonster? Our new mobile version runs on iPads, iPhones, Androids, Tablets, BlackBerrys and Windows 7 phones. It has all the features of ServiceMonster that you would want in the field, so that service technicians can use it to organize their businesses in the van, on the job–wherever they need to be. To try ServiceMonster [...]
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101 Ways to Advertise, Promote and Sell a Carpet C...
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Kleen Kuip Blog
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Customer lists: A complete and up-to-date file should be kept on each past customer to determine buying patterns, etc. and to be used to solicit additional work during the year. Customer lists can be kept on a computer program if you use a computer or on a 3″ x 5″ index card and kept in [...]
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How to Pull Off a Rebrand
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ServiceMonster Blog
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The Executive’s Guide to Carpet Cleaning Part III: Branding Advanced Concepts: Rebranding As an established business, you already have a brand–one that you have spent time and money building in your community. But you’re not same person as you were when you started your business. For that matter, your business has probably changed a lot [...]
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Protector Sales Declining?
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Mikey's Blog
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Protector Sales Declining? In my conversations with cleaners, and my observations of current trends of protector sales and purchases, its become clear to me that the sales of protector after carpet and upholstery cleaning continue to decline. Some industry persons point to current economic conditions, but based on what I’ve observed, I believe its much [...]
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Industry News: IWCA 2012
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ServiceMonster Blog
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Industry News: IWCA 2012 Feb. 2-5, New Orleans The IWCA 2012 Education Forum & Showcase is one of the window cleaning industry’s premier events. Hosted by the International Window Cleaning Association at the Hyatt Regency, IWCA 2012 will include: A wide range of exhibitors Roundtables on the state of the industry Demonstrations Training courses and classes Award [...]
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Survey: Equipment ergonomics to reduce injury
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CMM
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MUKILTEO, WA — A recent survey of carpet cleaning technicians has found that some have experienced injuries while using carpet cleaning equipment when working at both residential and commercial facilities.
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When Bad Things Happen To Good Cushions
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Mikey's Blog
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When Bad Things Happen To Good Cushions I received a series of emails and calls this week from two different fine fabric specialists about gross contamination of cushions on upholstery. Specifically vomit and urine. In each case, a guest in the home was the source of the “contamination”. The major difference in each was not [...]
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101 Ways to Advertise, Promote and Sell a Carpet C...
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Kleen Kuip Blog
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Sales Scripts: Preparing and practicing a sales script will help give you the confidence to sell your services because you will know what you are going to say before you say it and you can get the points across to each customer that you want to stress. Business plans/goal setting: The only way you can [...]
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101 Ways to Advertise, Promote and Sell a Carpet C...
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Kleen Kuip Blog
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Weekly meetings: Helps keep you and your employees focused on what is being done properly and what is not and provides an opportunity to boost morale, give suggestions on how to increase sales, etc. Employee training: Proper employee training in the following areas will increase customer satisfaction and total receipts per job while decreasing customer [...]
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TOP TEN #4- Make MORE $$$ by “Booking LESS”
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Jon-Don's SFS
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Most cleaners love an upcoming week crammed full of jobs right from the git-go. But Steve says there are several subtle traps in overbooking your technicians. Learn how you may "Make More Money" by booking fewer jobs per week ...
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Why some rugs buckle.
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Lisa W: The Rug Chick
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I receive a lot of “help me” calls from rug cleaners and rug owners on rugs that are buckling. They want to know what to do. And my answer is usually… it depends. That’s because there are a number of reasons why a rug is buckling on someone. Some of these reasons are correctable. Others [...]
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100% Leather – Well Not Exactly
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Clean Wiki
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Attention leather cleaners! More and more American consumers are being sold leather labeled as 100% leather. Some of this upholstery is actually bi-cast leather. (Alternately called bycast leather or PU leather, appropriate term.) What is bi-cast leather, you ask?
Bi-cast leather is ...
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Whips & chains may excite you but LEATHER will mak...
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OCIBR
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When Bad Things Happen To Good Cushions
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Jim P: Jim's Clean Chat
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I received a series of emails and calls this week from two different fine fabric specialists about gross contamination of cushions on upholstery. Specifically vomit and urine. In each case, a guest in the home was the source of the “contamination”. The major difference in each was not the contaminant, but the type of fiber [...]
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TOP TEN List Idea #6: Develop “synergistic service...
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Mikey's Blog
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TOP TEN List Idea #6: Develop “synergistic services” Posted on 07 February 2012. Tags: add-on sales, additional cleaning services, carpet cleaning marketing, deck renovation, diversification, garage floor cleaning, increase carpet cleaning ticket total, niche marketing, pet odors, pets, sales, tile and grout cleaning, upholstery cleaning Here are the four “TOP TEN Ways to Make More [...]
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RIA introduces new website for 2012 Convention
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Cleanfax News
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ROCKVILLE, MD — The Restoration Industry Association (RIA) will be holding its 67th Annual Leadership Summit and Industry Expo at the Sheraton Myrtle Beach Convention Center and Hotel in Myrtle Beach, South Carolina, from March 27-29.
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commercial bid
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Truck Mount Forums
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I looked at a commercial apartment complex today.hallways&common areas need to be done.has been several years scince last cleaning.last cleaner used...
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