Super Agents: Comprehensive Office Support for Your Business
Specialized ServiceMonster staff who provide
personalized clerical support for your business.
How does it work?
Super Agents are ServiceMonster-trained, knowledgeable about carpet cleaning, committed to learning the intricacies of your company, and always up-to-date on the weather and major events in your area. Our Agents’ goal is to provide you with peace of mind so you can focus on what really matters: cleaning carpets!
How do Super Agents help?
Super Agents can…
→ Answer your businesses’ incoming calls Monday – Saturday
→ Book your jobs and quote your prices to prospects and customers
→ Make outbound calls, including job reminder calls, job satisfaction calls, and more
→ Maintain your schedule in ServiceMonster
→ Send out email confirmations, thank you’s, and more
→ Assist with email template creation and maintenance
→ Represent your company professionally and provide excellent customer service
→ Ensure your ServiceMonster account stays tidy and well-organized
As part of your Super Agents subscription, you will have access to ServiceMonster WebForms for free (a $25/month savings!). The leads entered will be visible in your account. If you’re interested in using WebForms on your businesses’ website, contact Support for assistance.
You have the option of customizing various settings related to your incoming calls, including personalizing your voicemail, hold music, and more.
Billing and Reporting
Billing is invoiced on a monthly basis, and the billing date is adjustable. The base Super Agents subscription costs $1,000 a month, and includes up to two routes. For ServiceMonster accounts with more than two routes, pricing starts at $2,500 a month. At the end of every month, we will provide you with a summarized report of what we were able to accomplish for you.
There is very limited availability, so all applicants will be reviewed to ensure that they are a good fit.
If you’d like to learn more, or if you’re ready to sign up for Super Agents, please click on the link below. Once you fill out the short form, a Super Agents representative will be in touch!
“Our bottom line was $53,340.35 greater in 2016 when we started using Super Agents versus when we didn’t use them in 2015. That shows me that they’re doing an excellent job for us and our clients!”
– The Specialists
“I was very pleased with Super Agent’s high booking rate (67%) on their first day. During that one day, I received a 133% ROI for the entire month investment with Super Agents.”
– Healthy Choice
“They are awesome.”
– The Steamery